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Return Policy

Returns
During the COVID pandemic we will no longer accept returns until further notice. The below statements will resume after the pandemic. We will let you know the date. If you have any questions, please contact us prior to purchasing.

Any returns must be returned within 7 days of receiving your product in the mail. After the 7 day period, returns will not be granted.


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, email us at info@sweetteens.shop or call us toll free at 800-753-3090.


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and you will receive store credit for the amount of the refunded product(s).


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.